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E-Commerce Terms and Conditions

1. Our obligations

1.1. We warrant to you that the Programme and Programme materials purchased from us is of satisfactory quality and reasonably fit for the purpose for which the Programme is supplied. 

1.2. All warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of coaching and the fact that your success is dependent on a number of factors over which we have no control, we do not guarantee any particular results. 

1.3. We will endeavour to ensure that all information that we provide is accurate and up-to-date but we shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise. 

1.4. We acknowledge that in the course of the Programme we will have access to your confidential information and we agree not to (except in the proper course of our duties) use or disclose to any third party such confidential information. This restriction does not apply to:

any use or disclosure authorised by you or required by law; 

any use or disclosure which we in our absolute discretion consider necessary or advisable in order to prevent illegal acts or harm to you or to others; or

any information which is already in, or comes into, the public domain otherwise than through our unauthorised disclosure.

1.5. You may cancel the Contract within 14 days of the date of you registering for the Programme by emailing us at [email protected] stating your clear intention to cancel . If we receive such email within 14 days of the date of you registering for the Programme, we shall provide you with a full refund of the amount paid by you up to such date, within 14 days of the day on which we received your valid notice of cancellation and usually by the method originally used by you to pay for your purchase.

1.6. You hereby request immediate performance of the Contract and acknowledge that you will lose your right of withdrawal from the Contract once the service contract is fully performed. If you cancel the Contract before the services have been fully performed, you agree that you will pay for the supply of the service for the period for which they are supplied. The amount payable will be in proportion to what has been supplied, in comparison with the full coverage of the Contract.

1.7. You agree that we may begin the supply of digital content not on a tangible medium before the end of the cancellation period set out above and you acknowledge that you will lose your cancellation rights in relation to such digital content.

1.8. You acknowledge and agree that your personal data will be processed by and on behalf of us as part of us providing the Programme to you.


2. Intellectual Property

2.1. We are the owner or the licensee of all Intellectual Property Rights and all other rights in the Programme and all content within the Programme and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Programme or the content of the Programme to you or to any other person.

2.2. You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials contained in the Programme.

2.3. We grant to you a limited, non-exclusive, non-transferable, non-sub licensable revocable licence to use all or any of the content of the Programme for the purposes for which the Programme were provided only.

2.4. You may not use any of our intellectual property rights at any time except where duly licensed. Use of our logo is strictly prohibited without our prior written consent.

2.5. You may not without our prior written consent make any audio or visual recordings of any part of our Programme. 

2.6. We may from time to time record the Programme being delivered during your attendance and re-purpose it when creating other online products for sale to the general public. You authorise us to use your image (with the camera on or off) and voice in any such recordings without payment, other condition or need for further consent. 

2.7. You acknowledge that certain information contained in the Programme and Programme materials is already in the public domain and may be put into the public domain.

2.8. You are not permitted to sell or promote products or services to other participants in the Programme at or during any part of our Programme without our prior written permission.

2.9. The provisions of this paragraph shall survive termination of the Contract.


3. Term and termination

3.1. The Contract shall continue until the end of the Programme when the Contract shall expire other than for the Terms that are specifically stated to remain in force.

3.2. Either of us may terminate the Contract on written notice to the other with immediate effect if at any time:

3.2.1. The other commits any serious or repeated breach or non-observance of any of the provisions of these Terms; or

3.2.2. The other (i) makes a resolution for its winding up, (ii) makes an arrangement or composition with its creditors, (iii) makes an application to a court of competent jurisdiction for protection from its creditors, (iv) is unable to pay its debts, (v) ceases trading or an administration or winding-up order is made or an administrator or receiver is appointed in relation to such party, (vi) is declared bankrupt or (vii) is convicted of a custodial offence (other than a road traffic offence); or

3.2.3. The other party commits any fraud or dishonesty or acts in any manner which in the opinion of the terminating party brings or is likely to bring the terminating party into disrepute or is materially adverse to the interests of the terminating party.

3.3. On or before the date of termination of the Contract, you shall immediately pay any unpaid fees or other sums payable under these Terms (which for the avoidance of doubt shall include any remaining instalments regardless of the point at which the Contract is terminated).

3.4. Termination of this agreement shall not affect either of our accrued rights, remedies, obligations and liabilities of either of us as at the date of termination of this Contract, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.

3.5. Any delay by us in exercising our right to terminate the Contract shall not constitute a waiver of our right to terminate or to seek any other remedy.

3.6. Paragraphs which expressly or by implication have effect after termination of the Contract shall continue in full force and effect after the date of termination of the Contract.

3.7. This paragraph shall survive termination of the Contract. 

3.8. Where the Contract expires, this shall be treated as a termination for the purposes of paragraph 8.7 and all other paragraphs that refer to “termination”.


4. Liability

4.1. We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption, loss of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by the you as a result of you entering into the Contract and/or us providing the Programme. Nothing in this paragraph shall limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which liability cannot be legally excluded or limited.

4.2 Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall in all circumstances be limited to the price paid by you for the Programme.

4.3 If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay. 

4.4 We shall not be not liable for additional costs incurred by you as a result of changes in (i) the Programme, (ii) any other content, (iii) the location of venues, (iv) the time and date of sessions or (v) trainers, instructors or coaches. 

4.5 The provisions of this paragraph shall survive termination of the Contract.

4.6 You acknowledge and agree that:

4.6.1 The Contract constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Programme (which shall be deemed to have been terminated by mutual consent);

4.6.2 in entering into the Contract you have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Contract or not) relating to the provision of the Programme other than as expressly set out in the Contract.


5 General

5.2 By registering for our Programme you warrant that:

5.2.1 You are legally capable of entering into binding contracts; and

5.2.2 You are at least 18 years old; and

5.2.3 That all information you provide us with is materially true and accurate at all times and not misleading in any way.



You accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our site.  You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with

1.1. any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

1.2. We may vary these Terms (other than the price payable by you for the Programme) as we see fit from time to time and if we do, we shall notify you by email of the change of terms. Your continuation with the Programme will be deemed to be your acceptance of any new Terms.

1.3. The Contract is personal to you and you may not assign, transfer, charge, subcontract, sub-license or deal in any other manner with all or any of your rights under the Contract.

1.4. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

1.5. If we fail to insist upon strict performance of any of your obligations under the Contract, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is in writing. 

1.6. If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

1.7. A person who is not a party to the Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

1.8. The rights of the parties to terminate, rescind or agree any variation, waiver or settlement under the Contract are not subject to the consent of any person that is not a party to the Contract. 

1.9. The Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.

1.10. We each irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract or its subject matter or formation (including non-contractual disputes or claims).

1.11. Unless the context otherwise requires, a reference to one gender shall include a reference to the other gender.

1.12. If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Coach and the Client agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

1.13. Client acknowledges that if they live outside of the United Kingdom (including every country outside of the United Kingdom) that all court proceedings would then take place in a court within the United Kingdom and in accordance with UK law.

L.A Baker

Actress who played Ellen in Will and Grace

“I think you are wonderful! I got more out of your IGTV on anxiety than I had in 10 years of therapy!!!”

Kelli Schoefer

There is always growth in learning how to handle conflicts and that’s why myself and my husband keep doing this work, so that we can approach each other and our children with love.

I used to just react to my son, but now we can sit on the couch together and I can see that his behaviour isn’t about me. This means that I can tell him that I am here for him and that I am listening to him. Before we worked with you, I am sure I was not reacting in a way that made him feel that we were on the same team.
My husband and I have learnt things from you like recognising the tone in our voice and the expression on our faces and that has benefitted us a lot!
The atmosphere in our home has changed so much this last 6 months, that recently when I raised my voice and got angry, our son looked surprised! This used to be our old normal, but it isn’t anymore and that stood out to him! That was huge!

Jacqueline Whyte

The course made such a difference in our lives.

After completing the course I continued to follow the processes. I had a thirst to learn more, so I commenced the Peaceful Pathway coaching in September 2019 allowing me to share, learn and grow in a supportive community who are also making a difference in their families lives.

Both the course and the peaceful pathway has helped me to have greater awareness of my own sensitivities and my son’s.

It helped stop his nervous and constant throat clearing within a week.
With increased anxiety he started to wet the bed. Soon that stopped after a couple of weeks.
He is also experiencing improvement in his coordination everyday
Greater focus at swimming, and so his technique is improving.
He is more engaged in his learning, and gets excited when he has done well.
He is starting to speak about how he is feeling, and apologizes when he thinks he is wrong.
His creativity is growing daily, as he chooses to draw and paint on his own

Being on The Peaceful Pathway, I am learning to be more accepting, ensure that I have my self-care routine in place, explore my strengths, learn new things to share with my family and to take one step at a time.

Mandie Nault

“I was nervous at first to invest in one of your programs because I have read so much and spent so much time understanding child development that I was afraid I would only hear things I have already known. That was absolutely not the case. I am SO thankful I invested in more than one of your programs and coaching because it’s helped me as a parent and more importantly as a person- more than any of the books I’ve read ever could”

Myriah

I’m so grateful for Jen and her Peaceful Pathway. Right from the beginning Jen challenged me to really think about how I felt as a child. Asking me questions that I’d never been asked before. -Did you feel understood as a child?- Well my answer was no and so I decided to come on board to figure out why and how I could heal that part of me mad become the parent I wanted to be but didn’t know-how.

Then on to learning how to pass this new knowledge onto my children. How do I support them to feel loved and understood? How do I create an environment where they get to be themselves …discover themselves….and feel all their different feelings and emotions while knowing that through it all I am by their side loving them and giving understanding and
acceptance.

This is Jens gift and it takes time, practice and commitment. Before Jen I tried to fix our problems all the time and it was exhausting. Now I have an inner peace with parenting
that I didn’t know I could have. Now I have conversations with my children that I didn’t have before. Now I fix less and love more.

Lucia Ohuche

“My son had been angry for months and I couldn’t understand what was going on for him. The teachers were calling me almost daily and I always felt anxious and had headaches. As Jen taught me how to speak to him in a new way, he immediately opened up to me about how he had been feeling all those months prior. I feel so much more empowered now as a parent, knowing that I don’t need to rely on the teachers or other professionals to tell me what is going on with my child. I am now in a position to help other parents learn how to connect with their children and have become somebody that others come to when they are struggling. This group has been a blessing.”

Radelle

Founder of Behold The Connection – @beholdtheconnection

“Jen’s wisdom is exceptional! Truly! She is a very intuitive coach and teaches from the soul to the soul. I can not think of a sentence she’s said that hasn’t resonated with me! She is a gift to the world of parenting and highly sensitive people and I’ll be forever grateful our paths crossed.”